We offer a 30 day return policy. If for some reason you did not love your Hero product, we are here to help! Please email us at support@herocosmetics.us with your order number and reason for return and our team will get back to you to start the process. You will receive a prepaid shipping label for returns. Returns will be refunded the purchase price (minus original shipping).

Read more about our Returns here.

We offer three options for delivery. Our 'Standard' option arrives within 3-5 business days and our 'Express' delivery in 2-3 business days. We also have a 'Next-Day' delivery option.

Score exclusive offers, try new products, and talk skincare with a community that gets it by joining our Skin Squad here.

Connect with others in this space for real talk about acne and skin issues of all kinds as well as testing innovative new products from our Hero Lab (before they hit shelves).

Make a difference in the future of Hero Cosmetics by participating in surveys and sharing your opinions.

We have products to cover every step of your routine. Follow the. "how to use" instructions from each individual product page for more information around how to use (including frequency of use).

Our Bundle Builder gives you the chance to create a custom routine at a discount (plus score a free mini).

Bundle 3 full-size products to get 15% off. Bundle 4 full-size products to get 20% off. Bundle 5 full-size products to get 25% off.

Start building your bundle here.

Terms: Must bundle at least 3 full-size products to receive free gift with purchase. Offer is subject to availability and while supplies last. Valid only for online purchases made at herocosmetics.us. Promo cannot be combined with other discounts or offers. Offer available only to 50 US/DC residents, 18 and over. Offer subject to change without notice.

Yes! If you invite your friends to try out Hero, they’ll get $10 off their first purchase of $39+. Then, you’ll get $10 in points to spend. Sign up here.

Terms: Referred friends must be a first time customer in order for both parties to receive credits.The referral must be initiated through our rewards referral box or through your account. Your referred friend must make a first-time online purchase of $39 or more (excluding taxes and shipping fees) to receive a $10 discount off their purchase. Points will be added to your account as soon as your friend completes their qualifying purchase.

Issue-prone skin is human, and it can often feel entirely out of our control. Below are our most popular products, but all our products are designed to put the power back in your hands.

• Rescue Balm: A fan-fave post-blemish recovery cream that helps with dry spots and post-blemish marks.
• Mighty Patch™ products: Whether you struggle with whiteheads, dark spots, early-stage blemishes, or multiple pimples– we've got a patch for that.
• Pore Release: Our blackhead-clearing solution that unplugs clogged pores.
• Pimple Correct: The pimple clearing gel pen that also prevents zits.
• Dark Spot Correct: The spot-fading vitamin C serum pen.

Yes! All our products have directions on the packaging and on their individual product pages.